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What is Versagrid?
The Challenge
The Solution
Advantages of VersaGrid
Sustainability
How Does it Work?
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Customization
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Best Practices
The Value of the Front-End
Value of a "Best Practice" Program
Impulse Opportunity
Merchandising Cycle
Seasonal and Promotional Opportunity
Best Practices Summary
Retail Science
Why is Retail Science Important
Customer & Shopper Behavior
Trip Mission
Purchase Cycle
Barriers to Purchase
Self-Checkout (SCO) and Queuing
Why SCO is Important
SCO Growth Drivers
SCO Shopper Profile
SCO Best Practices
SCO Merchandising Best Practices
VersaGrid SCO Solutions
SCO Gallery of Solutions
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Why SCO is Important
SCO Growth Drivers
SCO Shopper Profile
SCO Best Practices
SCO Merchandising Best Practices
VersaGrid SCO Solutions
SCO Gallery of Solutions
SELF-CHECKOUT (SCO)
AND QUEUING
SCO Shopper Profile
Increasingly time starved as they juggle busy lives
Expectation of instant response, driven by the internet age
Shopping can be fun, but checkout is often frustration and work
Concern over control and privacy issues
Many shopping trips have baskets containing only 10-12 items
More comfortable with self service technology
Key is to position self-checkout as an option for shoppers
Enjoy speed and convenience of self-checkout lanes
Self-checkout is seen as the modern, high-tech way to complete transactions
Source: Dechert Hampe
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