Best Practices Summary
- Products merchandised at the checkout should be driven by consumer buying behavior. Select items with high penetration, high frequency & impulse appeal.
- Focus should be on the power categories that represent 79% of Front-End sales and profits: confectionery, magazines & beverages.
- Identify the key lanes in each store that represent the bulk of the transactions and make sure to carry the power categories on those lanes.
- Be sure to merchandise the self-checkout lanes. Most consumers will not shop across lanes, so stocking confectionery, beverage and magazines at the self-checkout lanes as crucial.
- Carry confectionery on all the lanes. Sales are proportional to exposure. Merchandise it on both sides of the consumer to maximize impulse sales.
- Maximize magazine presence at the Front-End, Merchandise magazines on end caps as well as in the lane and over the belt to enable consumer buying opportunities.
- Over the belt sales are optimized when merchandised with top-selling items for both confectionery and magazines.
- Make sure the top selling magazine titles are broadly available. It is more important to carry the right titles that a large number of titles at the Front-End.
Source: Dechert Hampe, FEF Study